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jordyn-leigh Author

Level 1

4 points

Screen Broke

the phone is working but the screen has blanked out

iPhone 6s, iOS 12

Posted on Jul 18, 2019 8:45 AM

Top-ranking reply

Lawrence Finch

Level 10

217,122 points

Posted on Jul 18, 2019 8:50 AM

Try a forced restart-->If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If that doesn't resolve the problem make a genius bar appointment to have the phone checked out-->Genius Bar Reservation and Apple Support Options - Apple

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