You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My subscription

i need to refund my money off an app Paid for on accident. I don’t know how to refund or stop the payment from going through.

Posted on Jul 24, 2019 10:33 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 24, 2019 10:43 PM

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)


And to stop it auto-renewing : View, change, or cancel your subscriptions - Apple Support

1 reply
Question marked as Top-ranking reply

Jul 24, 2019 10:43 PM in response to edword225

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)


And to stop it auto-renewing : View, change, or cancel your subscriptions - Apple Support

My subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.