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Dodgy email

Hi. I received an email from ***** saying my apple id was supended. is this legitemate?



[Email Edited by Moderator]

iPhone XR

Posted on Jul 26, 2019 10:49 AM

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Question marked as Top-ranking reply

Posted on Jul 26, 2019 11:14 AM

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

2 replies
Question marked as Top-ranking reply

Jul 26, 2019 11:14 AM in response to Kktt03

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

Jul 26, 2019 10:54 AM in response to Kktt03

Not in any way


if Apple legitimately suspended your account you would be notified when you tried to sign into it. No email would be sent by anyone from Apple.


If you received an email or phone call or text message claiming to be from Apple Computer with charges or claims you do not recognize or with requests to provide or change personal information DO NOT click on any links or respond to it.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams


https://support.apple.com/en-us/ht204759 



Dodgy email

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