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User profile for user: jimmilwaukee
jimmilwaukee Author
User level: Level 1
4 points

password reset

for a iPhone that I no longer have excess to the email that is on the phone and I need to change the email to my current address

iPhone 5s

Posted on Jul 27, 2019 4:55 PM

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User profile for user: AndreAcer
AndreAcer
User level: Level 3
592 points

Posted on Jul 27, 2019 5:03 PM

If you refer to your passcode follow the advice outlined in this support article:


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


if you need to reset your apple-ID, then this is the article you want


If you forgot your Apple ID password - Apple Support

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,795 points

Jul 27, 2019 5:13 PM in response to jimmilwaukee

If necessary, contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



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password reset

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