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pineapple_pi Author

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activation help for ipad

a friend of mine gave me his old iPad but it is giving me an activation lock screen. I asked him to remove it from his iTunes account so I could do a factory reset. He looked on his iTunes account and says it is not linked. Any idea how to get around this so I can reset it?

Posted on Jul 30, 2019 9:32 PM

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Top-ranking reply

Level 9

78,471 points

Posted on Jul 30, 2019 10:46 PM

Tell him to follow all of the steps here:

https://support.apple.com/en-us/HT201351

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2 replies

Top-ranking reply

Level 9

78,471 points

Jul 30, 2019 10:46 PM in response to pineapple_pi

Tell him to follow all of the steps here:

https://support.apple.com/en-us/HT201351

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pineapple_pi Author

Level 1

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Jul 30, 2019 10:54 PM in response to pineapple_pi

He said he did all that and it doesnt show the iPad as being on his account

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activation help for ipad

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