You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Recently my MacBook has not been able to import my mp4 video files from my Cannon camera saying that the "this operation couldn't be completed"
Why won't it import these files now? I didn't have problems before
Why can I do to fix this/get my files imported?? HELP PLEASE!
MacBook
Try using Image Capture to download the video files to a folder on the Desktop. Then see if you can import from there into the Photos library.
Next, boot into Safe Mode and try from there. Reboot normally and test again.
NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing.
Try using Image Capture to download the video files to a folder on the Desktop. Then see if you can import from there into the Photos library.
Next, boot into Safe Mode and try from there. Reboot normally and test again.
NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing.
Cannot Import Mp4 Files
