You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone X just went black and wont turn off even when charging it

My phone just went black and wont turn off even when charging it



[Re-Titled by Moderator]

iPhone XS

Posted on Aug 6, 2019 8:50 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 7, 2019 6:05 AM

Try a forced restart:--> Force restart iPhone - Apple Support

If you get no help, have your device inspected at an Apple Store or Autoprized Service Provider:--> Apple – Location Selector

Regards

Giulio

1 reply

My iPhone X just went black and wont turn off even when charging it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.