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Hello. I have a problem in opening photos took by my iphone in my macbook. When I try to open one, a triangle with an exclamation mark is appeared. That happens with all my photos took by my iphone. What can I do?
MacBook Air
Well, there is a significant mismatch in ages between the iOS and macOS versions. Your iPhone Camera app may be taking pictures in a format (HEIC) that your macOS is not prepared to handle.
On your iPhone, go to Settings > Camera > Formats. Is the selected option High Efficiency or Most Compatible? (Depending on the age of your phone hardware, you might not have the option.)
Well, there is a significant mismatch in ages between the iOS and macOS versions. Your iPhone Camera app may be taking pictures in a format (HEIC) that your macOS is not prepared to handle.
On your iPhone, go to Settings > Camera > Formats. Is the selected option High Efficiency or Most Compatible? (Depending on the age of your phone hardware, you might not have the option.)
How are you getting your photos from the iPhone to the MacBook?
iCloud Photos? My Photo Stream? USB import? AirDrop? something else?
What version of iOS is on your iPhone? What version of macOS on your MacBook?
Indeed High Efficiency was selected and now I chose Most Compatible and it worked. Thank you very much. However I have 2 more questions. Is that option affect the photos that I take or anything else? Also is anything I could do in order to make the photos that I have already taken compatible with my Macbook?
I believe that option affects only photos you take.
There are a number of apps and websites that claim to be able to convert HEIC photos to JPEG. I haven't tried any of them, so I cannot say for sure which ones work.
A free app that comes from a source I trust is iMazing HEIC Converter, available from the Mac App Store or by direct download from imazing.com. (I've used their flagship product, but not this converter.)
Sorry for spamming but it will be the last. If I understand right, that option will affect the quality of my photos? I want to know because I don't know in that case if it is better to have better quality and not in my macbook in order to have worse quality and to have them on my mac. Thanks.
I am getting the photos via iCloud Photos. I have iOs 12.4 on my phone and and OS X Yosemite version 10.10.5. Is any of that the reason?
HEIC is a more compact and versatile format, not necessarily better quality. Quality would be limited by the camera sensor and processing.
So is better to have my photos in Mac. Thank you very much.
Opening photos from icloud in macbook
