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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
So recently my phone had a software malfunction and I had to get a replacement. When we went to put my backup of my old phone onto the replacement it didn’t work so I started fresh. I signed into my Apple ID already on the replacement but when I tried to turn on iTunes and App Store it gets stuck on the Signing in to iTunes and App Store page. And I can’t get any further than that. What do I even do?
iPhone 7
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup
Signing into Apple ID and turning on App Store
