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Can’t redeem gift card

I live in Australia but I’m on holiday in the USA and I bought a new iPad in the US, when I stated to set it up I selected United States region, but then a message came up saying I could set my new iPad up with my iPhone (that I bought in Australia) so when I did that it changed my country region to Australia on my new iPad so now I can’t redeem my iTunes gift card I just bought. Can anyone help me sort this out.

thank you.

iPad Pro 9.7-inch WiFi

Posted on Aug 7, 2019 11:33 AM

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Question marked as Top-ranking reply

Posted on Aug 7, 2019 12:10 PM

The region in the iPad's Settings has nothing to do with (not) being able to redeem a gift card, what is important is the country on the iTunes account that is being used. If you've bought a US gift card it can only be redeemed and used in the US, and can only be redeemed onto a US account (for which you will need a US billing address).

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Question marked as Top-ranking reply

Aug 7, 2019 12:10 PM in response to Redmenace007

The region in the iPad's Settings has nothing to do with (not) being able to redeem a gift card, what is important is the country on the iTunes account that is being used. If you've bought a US gift card it can only be redeemed and used in the US, and can only be redeemed onto a US account (for which you will need a US billing address).

Can’t redeem gift card

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