You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

High media usage on iPad

I am running out of free space on a 64GB iPad. Settings shows that media consumes about 60% of the disk (~38GB) while it also shows that Photos occupies 5GB and the largest app is Spotify with 2GB usage. I don’t use any other app with offline media content. I does not sum to 38GB in any way!


How to find what actually eats the storage space and clear it?


iPad Air 2 Wi-Fi, Cellular

Posted on Aug 14, 2019 8:12 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 23, 2019 11:48 AM

I have found the solution myself. It was enough to delete TV app (I had no content in it).


Conclusions:

  1. Disk usage reported by iOS is missing details that clearly show what actually occupies disk space.
  2. There is a bug in TV app - it somehow eats disk space.
  3. Apple support was not able to help me.

Similar questions

4 replies
Question marked as Top-ranking reply

Aug 23, 2019 11:48 AM in response to lvdvik

I have found the solution myself. It was enough to delete TV app (I had no content in it).


Conclusions:

  1. Disk usage reported by iOS is missing details that clearly show what actually occupies disk space.
  2. There is a bug in TV app - it somehow eats disk space.
  3. Apple support was not able to help me.

High media usage on iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.