You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I installed IOS 12.4 (on my 6S phone) and my phone started acting buggy. It randomly opened aps I didn't tap, it offers to make emergency calls when I'm trying to put in my password. The touch screen doesn't respond wihtout long delays, so now it takes. 10-15 times longer to use basic functions (like making a call, texting, or opening an ap). It's infuriatingly slow. Can I downgrade to the old software?
iPhone 6s
Sounds like you have a hardware issue, a short in your digitizer. If you have tried a reset and you still have the phone randomly registering touches on the screen without you touching it, it is a hardware fault.
Thanks. I'm transferring to an older phone so I an send this in for repair/replacement. So odd the hardware problem started the same day as the software update. I assumed it must be the update. I've had dissatisfaction with updates in the past, so sort of expected problems with the new one. I appreciate your advice.
have the same phone same version have no problems at all
so it's not a general issue
as stated if it was me then I would restore it to factory settings(and not restore some backup afterwards) and see if it still does it
if so it was a corruption of your configuration rather then a general issue
No downgrading isn't supported by Apple.
Basic troublshooting:
Restart, Reset, Restore from backup, or Restore as new.
Thanks for the advice. Unfortunately this didn't fix it. The problem seems bigger than software.
How do I fix IOS 12.4 bugs?
