You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Sharing/Synching Contact\s Between Two iPhones in the Account

My husband and I share an account and each have an iPhone. Lately, we've noticed that our contact list is not synching between devices. Any suggestions on how to fix this? Our settings seem to be similar on each phone and we've just re-synched with our iCloud account, but no joy - we each still have some entries unique to our separate iPhones.

iPhone XS

Posted on Aug 25, 2019 11:49 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 25, 2019 1:48 PM

Please check the default Contacts account in both the devices. Refer to the GIF and the write up below. View the GIF till the end. Last section of the GIF is making a default contacts account


Contacts are not stored locally on an iPhone. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


  1. How many Contacts account (email client server) you have?
  2. What is your default Contacts Account?
  3. Which email account you are using to store Contacts?


  • See the GIF below for Contacts and Default Account



  • Learn how to add an email account and make it default (Watch the GIF)
  • This example is for Gmail but the process remains same for all Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other



Similar questions

1 reply
Question marked as Top-ranking reply

Aug 25, 2019 1:48 PM in response to tierneyhh

Please check the default Contacts account in both the devices. Refer to the GIF and the write up below. View the GIF till the end. Last section of the GIF is making a default contacts account


Contacts are not stored locally on an iPhone. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


  1. How many Contacts account (email client server) you have?
  2. What is your default Contacts Account?
  3. Which email account you are using to store Contacts?


  • See the GIF below for Contacts and Default Account



  • Learn how to add an email account and make it default (Watch the GIF)
  • This example is for Gmail but the process remains same for all Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other



Sharing/Synching Contact\s Between Two iPhones in the Account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.