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Game downloads

I created an id for my son to download games now it wont let me download anything because it says i HAVE to sign into Itunes. I did that and when I entered my credit card info it still did not work. I shouldnt have to use a bank card. My son is autistic and all he wants to do is play free games. Please help. Thanks

Posted on Aug 26, 2019 9:38 AM

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Posted on Aug 26, 2019 10:48 PM

If you mean you are getting a message to contact iTunes Support have you done as instructed and contacted them ? If not you should do so : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Top-ranking reply

Aug 26, 2019 10:48 PM in response to Nono2019

If you mean you are getting a message to contact iTunes Support have you done as instructed and contacted them ? If not you should do so : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Game downloads

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