computer not authorized

When I try to play a song on my computer that I purchased from the itune store, a pop up says my computer is not authorized. I sign in and authorize it and another pop up says it is already authorized. I try to play the song again, and the cycle starts over with the computer is not authorized.

Posted on Aug 28, 2019 10:23 AM

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2 replies

Niel

Community+ 2025

Level 10

741,281 points

Aug 28, 2019 10:33 AM in response to billie42

Delete and redownload the song which won't play. If this isn't free in your country, click here and ask the iTunes Store staff for assistance.

(173945)

billie42 Author

Level 1

9 points

Aug 28, 2019 1:56 PM in response to Niel

thanks I will try that

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computer not authorized

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