You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Backup can't be restored because it is iOS 12.3.1

What can I do when my old phone had iOS 12.3.1 and my new phone iOS 10.3.3?

When I want to keep the backup?

iPhone XS

Posted on Aug 28, 2019 11:27 AM

Top-ranking reply

Level 10

208,488 points

Posted on Aug 28, 2019 11:31 AM

Your "new" iphone MUST run at least iOS 12.3.1 (or later).

Regards

Giulio

View in context

Similar questions