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geri245 Author

Level 1

5 points

iCloud account hacked

I just received an automated phone call from an 800 number that my iCloud account was hacked. It said to press 1 to speak to Apple support. I hung up but wanted to reach out to see if this was legitimate. Thanks

iPhone XR

Posted on Aug 28, 2019 11:26 AM

Top-ranking reply

stedman1

Community+ 2024

Level 10

260,044 points

Posted on Aug 28, 2019 1:58 PM

Hanging up is the correct course of action. The callers are criminals trying to steal your personal and financial information.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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iCloud account hacked

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