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Itunes problem

Why itunes charged me for 599.99LE

i didn’t pay for anything

Posted on Aug 30, 2019 12:35 PM

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Question marked as Top-ranking reply

Posted on Aug 31, 2019 4:21 AM

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

4 replies
Question marked as Top-ranking reply

Aug 31, 2019 4:21 AM in response to AlaaSaafan123

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Aug 30, 2019 12:58 PM in response to AlaaSaafan123

If you've looked at the purchase histories of all iTunes accounts you have linked to the card and not found it (and checked iCloud storage upgrades) : See your purchase history in the App Store or iTunes Store - Apple Support and : If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support

and : About payment card authorization holds from the App Store or iTunes Store - Apple Support

contact the card issuer

Itunes problem

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