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I would like to cancel a purchase That my 9 year old son made without my knowledge fir a full refund

I want to cancel an order my son made he’s only nine years old and I would like to cancel that for a full refund it was done without my knowledge thank you

iPhone XS

Posted on Aug 30, 2019 11:17 PM

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Question marked as Top-ranking reply

Posted on Aug 31, 2019 12:34 AM

We are fellow users, nobody on here can refund anything.


Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Top-ranking reply

Aug 31, 2019 12:34 AM in response to 1189_Halesy

We are fellow users, nobody on here can refund anything.


Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

I would like to cancel a purchase That my 9 year old son made without my knowledge fir a full refund

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