You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Jenyoga
Jenyoga Author
User level: Level 1
4 points

Refund

I have been charged $11.99 monthly on iTunes. I did not authorise this and I want all my refunds

Posted on Sep 4, 2019 11:46 PM

Reply
Question marked as Top-ranking reply
User profile for user: King_Penguin
King_Penguin
User level: Level 10
334,192 points

Posted on Sep 4, 2019 11:52 PM

If it shows on your iTunes account's purchase history, and if you claim you never downloaded the app, contact iTunes Support and see what they say (obviously nobody on here can refund anything) : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

View in context

Similar questions

8 replies
Question marked as Top-ranking reply
User profile for user: King_Penguin
King_Penguin
User level: Level 10
334,192 points

Sep 4, 2019 11:52 PM in response to Jenyoga

If it shows on your iTunes account's purchase history, and if you claim you never downloaded the app, contact iTunes Support and see what they say (obviously nobody on here can refund anything) : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Reply

Refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up