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suspicious email from Apple?

Received an email about my account being asked to be recovered from an unknown number. Then asked for social. Wondering if this is indeed from apple or a scam?

Posted on Sep 16, 2019 4:55 PM

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Question marked as Top-ranking reply

Posted on Sep 16, 2019 4:58 PM

Apple doesn’t send such messages.


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

The link below has information to help identify fraudulent emails.

https://support.apple.com/en-us/HT204759

2 replies
Question marked as Top-ranking reply

Sep 16, 2019 4:58 PM in response to Eskimovals

Apple doesn’t send such messages.


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

The link below has information to help identify fraudulent emails.

https://support.apple.com/en-us/HT204759

Sep 16, 2019 5:27 PM in response to Eskimovals

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

suspicious email from Apple?

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