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I need to reset my security questions, but it won't let me.

How do you reset your security questions?

Posted on Sep 20, 2019 9:22 PM

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Question marked as Top-ranking reply

Posted on Sep 20, 2019 11:20 PM

To reset them : If you forgot the answers to your Apple ID security questions


If you can’t reset them yourself you could try contacting Support in the country where you live (and which is therefore the country on your account) and see if they can reset them for you : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)


But Support might not be able to reset them for you, from Security and your Apple ID : ‘Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.

1 reply
Question marked as Top-ranking reply

Sep 20, 2019 11:20 PM in response to BrittanyBalsters

To reset them : If you forgot the answers to your Apple ID security questions


If you can’t reset them yourself you could try contacting Support in the country where you live (and which is therefore the country on your account) and see if they can reset them for you : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)


But Support might not be able to reset them for you, from Security and your Apple ID : ‘Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.

I need to reset my security questions, but it won't let me.

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