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All of a sudden I can't make calls on Facetime audio but I can still receive calls. I just updated to ios 13. I had been working fine previously. I've tried numerous remedy's. I can call out just fine on my ipad.
MacBook Pro
Alex, Thanks for the reply but I've tried everything. If you read my original post I indicated that the problem is only with outgoing calls from my Macbook pro using the audio feature of Facetime. I use this feature all the time and suddenly the other day after installing ios13 I get call failed. I can receive audio calls but not send them. No settings were changed that could cause the failure. It works with my iPad but not my Macbook pro. I have since tried a different iphone and I can make outging calls which leads me to believe that something happened in the install of ios13..
Alex, Thanks for the reply but I've tried everything. If you read my original post I indicated that the problem is only with outgoing calls from my Macbook pro using the audio feature of Facetime. I use this feature all the time and suddenly the other day after installing ios13 I get call failed. I can receive audio calls but not send them. No settings were changed that could cause the failure. It works with my iPad but not my Macbook pro. I have since tried a different iphone and I can make outging calls which leads me to believe that something happened in the install of ios13..
Hello Mandoran,
Thanks for using the Apple Support Communities!
I see from your post that you're not able to make any FaceTime Audio calls since updating to iOS 13.
Check out this article called If you can't make a FaceTime call on your iPhone, iPad, or iPod touch and try all of the steps listed on your device.
I hope this information helps you!
Cheers.
I solved the problem. I was running El Capitan and apparently the Facetime feature in question was not compatible with ios13. I upgraded to High Sierra and all is well.
Can't make calls on Facetime audio
