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My memoji are sent as pictures not stickers. How can I resolve this🥺

My Memoji’s are sent as pictures instead of stickers. Please how can I resolve it

iPhone X

Posted on Sep 22, 2019 1:40 AM

Top-ranking reply

bryanr14

Community Specialist

Posted on Sep 24, 2019 6:15 AM

Hi TheBig_Moduye,

Welcome to Apple Support Communities. I understand you're unable to send stickers under your Memoji. I'll be happy to help.

I recommend making sure that Memoji Stickers is installed from the app drawer in the Messages app. In addition, you'll want to make sure that your iPhone has the latest iOS update. Having the most recent iOS update, provides software improvements and enhanced security updates. Here's a helpful article with detailed information on how to manage the app drawer in the Messages app, along with updating your device: Use iMessage apps on your iPhone, iPad, and iPod touch

When sending a sticker by just tapping on it, it may appear as a picture. You can also drag the sticker from the app drawer to get a more specific placement. You can see more about that here:

Use stickers with iMessage on your iPhone, iPad, and iPod touch

Best regards.

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My memoji are sent as pictures not stickers. How can I resolve this🥺

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