Calls not working after IOS 13.0 upgrade on iphone 7

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Level 1

4 points

Calls not working after IOS 13.0 upgrade on iphone 7

I am able to make and receive calls on iphone 7 after IOS 13 upgrade but unable to hear anything on the call . Neither the other party can hear anything. Also unable to make whatsapp calls or video calls.

Calls work fine when connected to a bluetooth device.

Also having problems connecting to wifi as it stays greyed out but after some time it got connected but still showing wifi as off.

Everything was working fine before IOS 13 upgrade.

Please let me know if others are facing this issues and how to fix it.

Will it be fixed in IOS 13.1

iPhone 7

Posted on Sep 22, 2019 6:58 AM

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Answer 1

rose_10

Community Specialist

Sep 24, 2019 8:28 AM in response to arijit81

Hello arijit81!

Thanks for reaching out to the Apple Support Communities. I can see from your message that you’re unable to hear anything when making a call unless you’re using a Bluetooth device. Nice work testing out the Bluetooth device. Check out the information and additional troubleshooting provided in this article: If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone. If you’re still having trouble after working through the steps follow the steps under, “Get more help.”

When you notice the Wi-Fi greyed out, turn off your Bluetooth and see if there is any change. If there is no change, try turning off LTE in Settings > Cellular, and testing as well.

Cheers!

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Answer 2

AleBadRo

Level 1

4 points

Sep 27, 2019 7:31 AM in response to rose_10

Hi. I am unable to make or receive calls every few hours after upgrading to ios 13.1. I need to restart my iphone 8 each time it happens. Also the battery is running low almost twice as quick as before

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Calls not working after IOS 13.0 upgrade on iphone 7

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