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How do I find the email if the activation lock is on and I don’t know the email or password.

So the activation lock is on but my dad doesn’t know the email and password for the phone. We bought it from the pawn shop so we have no idea who the owner is. How can I fix this problem. Thank you for your time, Jonathan




[Personal Information Edited by Moderator]

iPhone 6s Plus

Posted on Sep 22, 2019 10:38 PM

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Question marked as Top-ranking reply

Posted on Sep 23, 2019 6:35 AM

you will need to contact the previous owner to have them log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless. 


Activation Lock - Turn off Find My iPhone 

1 reply

How do I find the email if the activation lock is on and I don’t know the email or password.

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