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macbook pro website images are blacked out

Just recently when Im on a Retail Sales website like Amazon, some but not all images of products I select to view, are blacked out. Does anyone have an answer?

MacBook

Posted on Sep 25, 2019 5:53 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 26, 2019 12:39 PM

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information

10 replies
Question marked as Top-ranking reply

Sep 26, 2019 12:39 PM in response to Novabott

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information

Sep 26, 2019 2:22 PM in response to Eric Root

Eric,

Thank you for responding. I tried the first option and created another Admin user acct. I went back on Amazon and I did not see the blackout images. I tried this by switching accounts a couple times and again I didnt see the blacked out images in the new acct, but I did see them in my regular admin account. What do you suggest I do at this point?

Thanks again,

Judy Nelson

macbook pro website images are blacked out

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