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search mine virus

how do I remove a search mine virus from my Mac notebook?


MacBook

Posted on Sep 25, 2019 11:03 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 26, 2019 6:22 AM

 1. There is adware installed on your Mac.


     Use  the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

     For instructions:  Install Malwarebytes for Mac          Uninstall Malwarebytes for Mac

     Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.

     Restart the computer and relaunch Safari holding the shift key down.



2. Additional steps to take, if necessary (1)


  1. Remove unknown profiles.

      System Preferences > Profile

      Open System Preferences, click the “Profiles” icon ( a checkmark on a gear) .

      When Profiles pane opens, select the unknown profile and click the minus button at the bottom.


  2. Remove unknown extensions:  Safari > Preferences > Extensions

      https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac


  3. Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac


      Change Home Page


  4. Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac       


   5. Ref: https://forums.malwarebytes.com/topic/236261-how-to-remove-weknow-malware-and-others/


   6. Shutdown the computer from  menu. Start your Mac using the Power button.

1 reply
Question marked as Top-ranking reply

Sep 26, 2019 6:22 AM in response to bellablue 1

 1. There is adware installed on your Mac.


     Use  the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

     For instructions:  Install Malwarebytes for Mac          Uninstall Malwarebytes for Mac

     Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.

     Restart the computer and relaunch Safari holding the shift key down.



2. Additional steps to take, if necessary (1)


  1. Remove unknown profiles.

      System Preferences > Profile

      Open System Preferences, click the “Profiles” icon ( a checkmark on a gear) .

      When Profiles pane opens, select the unknown profile and click the minus button at the bottom.


  2. Remove unknown extensions:  Safari > Preferences > Extensions

      https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac


  3. Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac


      Change Home Page


  4. Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac       


   5. Ref: https://forums.malwarebytes.com/topic/236261-how-to-remove-weknow-malware-and-others/


   6. Shutdown the computer from  menu. Start your Mac using the Power button.

search mine virus

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