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User profile for user: kf6556
kf6556 Author
User level: Level 1
8 points

Since updating iPhone X to 13.1.1 I cannot use side buttons to change ringer volume. Any idea of why?

Since updating my iPhone XR to 13.1.1 I cannot change the ringer volume using the side toggle keys. I must use pull down screen to adjust. A bell appears at the top of my screen when I try to use left side keys, however, no adjustment can be accomplished. Any idea how to correct this?

iPhone XR

Posted on Sep 29, 2019 4:27 PM

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User profile for user: ckuan
ckuan
User level: Level 10
120,818 points

Sep 29, 2019 4:41 PM in response to kf6556

Check Settings > Sounds & Haptics > RINGER AND ALERTS >

make sure slider volume is to the right and Change with Buttons is ON.

While still in Settings, test it using the Volume buttons on the left side of iPhone.

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Since updating iPhone X to 13.1.1 I cannot use side buttons to change ringer volume. Any idea of why?

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