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old apple id continues to pop up on my new iphone 11

old apple Id continues to pop up on my new iphone 11. How do get this out of my phone. It is an old email I no longer use


Posted on Oct 1, 2019 7:40 AM

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Question marked as Top-ranking reply

Posted on Oct 1, 2019 7:46 AM

You must have content (paid and/or free) on the phone that was acquired with the old Apple ID. Content is forever associated with the Apple ID used to acquire it. The only way to get rid of the issue is to delete the content and acquire it again with the new Apple ID.


One of the reasons it's a bad idea to create a new Apple ID.


ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 3 cellular, watchOS 6; iPad Air 2, ipadOS 13.1; iPhone 8+, iOS 13.1; TV 4th Gen, tvOS 13;  HomePods, audioOS 12.4 and Airport Express w/ Airplay 2

3 replies
Question marked as Top-ranking reply

Oct 1, 2019 7:46 AM in response to getmecpr

You must have content (paid and/or free) on the phone that was acquired with the old Apple ID. Content is forever associated with the Apple ID used to acquire it. The only way to get rid of the issue is to delete the content and acquire it again with the new Apple ID.


One of the reasons it's a bad idea to create a new Apple ID.


ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 3 cellular, watchOS 6; iPad Air 2, ipadOS 13.1; iPhone 8+, iOS 13.1; TV 4th Gen, tvOS 13;  HomePods, audioOS 12.4 and Airport Express w/ Airplay 2

old apple id continues to pop up on my new iphone 11

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