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emilyjj23 Author

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4 points

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My phone has been disabled. It says to connect to iTunes due to forgetting my password. Any suggestions how to fix it?

iPhone 8 Plus

Posted on Oct 2, 2019 6:14 AM

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Level 10

147,536 points

Posted on Oct 2, 2019 6:16 AM

Yes, connect it to your home computer with iTunes and erase it following the directions in this link: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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Top-ranking reply

Level 10

147,536 points

Oct 2, 2019 6:16 AM in response to emilyjj23

Yes, connect it to your home computer with iTunes and erase it following the directions in this link: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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