You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 8 has a frozen black screen with only a circle spinning around. HELP

My iPhone 8 has a frozen black screen with only a circle spinning around. I cannot reset it or even turn it off!

iPhone 8

Posted on Oct 4, 2019 1:07 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 4, 2019 1:09 PM

Try this - a forced restart.


Force restart iPhone X and later, iPhone 8, or iPhone 8 Plus:

  1. Press and release the volume up button.
  2. Press and release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the button.


3 replies

My iPhone 8 has a frozen black screen with only a circle spinning around. HELP

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.