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Conork12ck Author

Level 1

4 points

Subscription refund

I was wrongly charged €12.99 for my Deezer subscription after I cancelled my membership and also deleted the app. I contacted Deezer and they replied saying that they have no control over funds and that to get a refund I need to contact apple. I reported it as a problem however it stated that my purchase does not meet the conditions of a refund, how ludicrous!

iPhone 6s

Posted on Oct 4, 2019 1:45 PM

Top-ranking reply

Niel

Level 10

732,473 points

Posted on Oct 4, 2019 1:51 PM

Click here and ask the iTunes Store staff for a refund.

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Subscription refund

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