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Mail not including conversation treads when replying

Hi There,


Within mac 'Mail' from inbound emails when I reply the initial conversation is missing. How can this be solved?


Account: is Google Gmail

Mac Os: Majoave 10.14.6

Mail: 12.4


Driving me insane help would be hugely appreciated.


Posted on Oct 5, 2019 10:26 PM

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Oct 7, 2019 4:21 AM in response to BDAqua

Thanks so far, i've


  1. Started in Safe mode
  2. Rebuilt Inbox, confirming its IMAP


Still unable to hit reply and have previous email content displayed. Do you have any further suggestions or links i could read through to solve this?

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Oct 7, 2019 5:18 AM in response to dialabrain

Let me try again to explain.


When i receive an email and then select reply the original email conversation is missing. Example below, your email, hitting reply the original text is missing.


However in gmail and my phone i can see it.. SOoo oddd.


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Oct 6, 2019 10:31 AM in response to Joneye

Safe Boot from the HD, (holding Shift key down at bootup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


Next, assuming all your Mail is IMAP & not POP, highlight Inbox, from Mail's Mailbox menu choose Rebuild.

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Mail not including conversation treads when replying

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