You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Dock no longer available after installing macOS Catalina.

Going into System Preferences doesn't appear to help as I've toggled all of the available options within the Dock preferences. Automatically hide and show the Dock is currently unchecked. Moving the cursor to the bottom of the screen also doesn't bring up the Dock as it normally would.

MacBook

Posted on Oct 9, 2019 4:36 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2019 1:16 PM

Safe Mode disables all 3rd party software so you have something installed that's interfering with the Dock.


Download and run Etrecheck. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support  to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.


Copy the report


and use the Add Text button to include the report in your reply. How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report


Before running Etrecheck assign Full Disk Access to Etrecheck so that it can get additional information from the Console and log files for the report:




Then we can examine the report and see if we can determine what's causing the problem.


3 replies
Question marked as Top-ranking reply

Oct 10, 2019 1:16 PM in response to flanostu

Safe Mode disables all 3rd party software so you have something installed that's interfering with the Dock.


Download and run Etrecheck. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support  to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.


Copy the report


and use the Add Text button to include the report in your reply. How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report


Before running Etrecheck assign Full Disk Access to Etrecheck so that it can get additional information from the Console and log files for the report:




Then we can examine the report and see if we can determine what's causing the problem.


Dock no longer available after installing macOS Catalina.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.