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Copy from Files to Photos function missing from iOS 13.1.2

I upgraded my iPhone to iOS13.1.2 and the ability to copy a photo from Files to Photos is missing- it insists I open the photo in an app such as Instagram. This is worrying as copying Photos to and from my computer via files>photos was an important part of my workflow. I have looked through the iOS 13 manual and cannot find a solution.


Does anyone know of a workaround? Thanks in advance.

Posted on Oct 12, 2019 5:36 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 16, 2019 6:20 PM

Hi timbloke,


Thanks for reaching out in Apple Support Communities. I understand that since updating to iOS 13.1.2 you're not seeing an option to copy a photo from the Files app to the Photos app. I can see why you'd reach out about this; I'd like to help. This should be possible to do using the following steps:


  • Open the Files app and the photo you'd like to save
  • Tap the Share icon at the bottom of the screen
  • Rather than choosing "Copy" tap "Save Image"
  • Check Photos to see if the image has been added.


If you're still having trouble, please provide the following details:


Does this affect one or all photos you try to save from Files to Photos?


If this affects only one or a few photos, what file type are they?


Do you see the option to "Save Image" in the Share menu? Or is this what prompts you to open the photo in a third party app before saving?



Best Regards.

3 replies
Question marked as Top-ranking reply

Oct 16, 2019 6:20 PM in response to timbloke

Hi timbloke,


Thanks for reaching out in Apple Support Communities. I understand that since updating to iOS 13.1.2 you're not seeing an option to copy a photo from the Files app to the Photos app. I can see why you'd reach out about this; I'd like to help. This should be possible to do using the following steps:


  • Open the Files app and the photo you'd like to save
  • Tap the Share icon at the bottom of the screen
  • Rather than choosing "Copy" tap "Save Image"
  • Check Photos to see if the image has been added.


If you're still having trouble, please provide the following details:


Does this affect one or all photos you try to save from Files to Photos?


If this affects only one or a few photos, what file type are they?


Do you see the option to "Save Image" in the Share menu? Or is this what prompts you to open the photo in a third party app before saving?



Best Regards.

Copy from Files to Photos function missing from iOS 13.1.2

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