Why does my Epson XP 405 printer not work after downloading Catalina. It worked fine on High Sierra

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Chasyl662 Author

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Why does my Epson XP 405 printer not work after downloading Catalina. It worked fine on High Sierra

Posted on Oct 12, 2019 8:30 AM

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Answer 1

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VikingOSX

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Oct 13, 2019 2:53 AM in response to Chasyl662

Epson lists no Catalina or Mojave drivers for this printer. Only the Software Updater from June 2019 for Mojave. Unless that Software Updater can reach out to Epson and retrieve 64-bit, Catalina compatible software and drivers, then your printer will only be usable by your iPad. Epson may be so infatuated with their Workforce lineup of devices that they may not issue any 64-bit support for your older device. Contact Epson.

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Answer 2

Oct 12, 2019 12:55 PM in response to Chasyl662

Maybe because these are old drivers and don't work now that 32 bit software isn't supported? What happens when print?

It doesn't look like Epson has released a driver for this model since 10.11. You can contact Epson to see if they plan to release an updated driver.

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Answer 3

Chasyl662 Author

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Oct 13, 2019 1:55 AM in response to John Blanchard1

Perhaps I should have been more specific as to what is happening. I go to print a document, pages or pdf for example, and hit the print box. The screen flicks and returns to the document. The printer screen momentarily shows 'printing' and then goes back to home. I tried to print a document from my iPad3 using same wifi connection and it all work fine. There was an update of the firmware for this Epson model which I installed. I haven't checked the driver yet but will. Thanks

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Answer 4

Chasyl662 Author

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Oct 23, 2019 9:53 AM in response to Chasyl662

Epson have come up with an answer. Airprint is the solution. Go to 'How to install an Epson printer driver using the Apple Software Updater in macOS' on the Epson Knowledge Base and do as they suggest and all is now fine.

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Answer 5

Chasyl662 Author

Level 1

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Oct 16, 2019 2:32 AM in response to VikingOSX

Thanks for the answers. Have asked Epson but not hopeful.

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Why does my Epson XP 405 printer not work after downloading Catalina. It worked fine on High Sierra

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