stuck on Apple Watch basics screen
I’ve just reset and repaired my watch with my new iPhone. It’s now stuck on “Apple Watch Basics” screen?
Apple Watch Series 2, watchOS 5
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User profile for user:
chris_g1
User level:
Community Specialist
Hi Amyellenm,
Thanks for using Apple Support Communities! It looks like you're having an issue with your Apple Watch no longer responding and stuck on that one screen. I'd like to do what I can to help out, so you can use your Apple Watch.
Have you tried to do a regular restart yet? If your watch is not responding to a restart, you'll want to do a force restart. Force restart should only be done when your Apple Watch is not responding, and you're not actively updating the watchOS.
How to restart your Apple Watch has steps for a restart and a forced restart.
If you're still having issues with your Apple Watch, I'd make sure that your iPhone is on iOS 13.1.3, which was released recently and resolved some Apple Watch issues. About iOS 13 Updates
Apple Watch latest watchOS is 6.0.1.
If you need to update either device:
Update your iPhone, iPad, or iPod touch
Cheers!