You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot get apps due to billing

I cannot get any apps, it states there is a billing problem with a family members previous purchase. I am not on a family plan?

Posted on Oct 27, 2019 6:16 PM

Top-ranking reply

Level 10

334,186 points

Posted on Oct 28, 2019 1:36 AM

You don't show as being in a Family Share if you go to Settings > id ? If not try logging out and back into the account in the App Store app

View in context

Similar questions