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eggiwille Author

Level 1

4 points

have an ipod touch given to me the previous owner no longer

Ipod was give to me. Former owner doesn't remember apple id or password. Kid quite using it when she got an iphone.

iPod, iOS 9

Posted on Nov 10, 2019 7:57 AM

Top-ranking reply

bobjbkln

Level 6

9,967 points

Posted on Nov 10, 2019 8:34 PM

There is nothing you can do with the original owner using the ID and password to remove the Activation lock. If it was set up xorrectly it should be the same ID and password as for their iPhone. If not they can use the following to retrieve the ID and password. Find user ID: hhttps://iforgot.apple.com/appleid#!&section=appleid

Forgot password: https://support.apple.com/en-us/HT201487

then follow these instruction to remove the lock: https://support.apple.com/en-us/HT201351

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have an ipod touch given to me the previous owner no longer

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