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Hi. May I please get assistance on unlocking my I pad?

I locked out my I pad and an unable to unlock it


iPad, iOS 13

Posted on Nov 10, 2019 6:16 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 10, 2019 6:20 PM

Hello,


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support



or if your iPad is locked with Activation Lock then there is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. If this is not an option you will have to find the original receipt for the device that clearly shows the serial number. Once you have this document you can have Apple unlock your iPad.


Activation Lock

6 replies
Question marked as Top-ranking reply

Nov 10, 2019 6:20 PM in response to tigerbuppy

Hello,


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support



or if your iPad is locked with Activation Lock then there is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. If this is not an option you will have to find the original receipt for the device that clearly shows the serial number. Once you have this document you can have Apple unlock your iPad.


Activation Lock

Hi. May I please get assistance on unlocking my I pad?

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