You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ljb18 Author

Level 1

4 points

Pop ups

How do get rid of pop ups trying to scan your computer for viruses? It is called Advanced MAC Tune Up

iMac 21.5", OS X 10.10

Posted on Nov 11, 2019 7:22 AM

Top-ranking reply

macjack

Level 10

111,204 points

Posted on Nov 11, 2019 7:28 AM

Force Quit Safari ( command + option + esc keys).Then restart Safari holding the Shift key.

If you still have problems Empty Caches (Safari menu > Preferences > Privacy > Remove all website data. (This will also remove history if you do not want to remove History open Safari Preferences > Advanced and check mark “Show Develop Menu” then choose “Empty Caches” from Develop Menu ).

Then go to Safari menu > Preferences > Extensions and check there. If there is an extension delete it.

If the problem persists then download and run Malwarebytes. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac.

Of course, if you then revisit the site that is generating the pop-ups they will return.

View in context

Pop ups

Similar questions