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Restore error occurred (10)

the iphone could not be restored. an unknown error occurred (10)

Can't get past this.

iPhone SE

Posted on Nov 12, 2019 9:56 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 12, 2019 10:21 AM

It seems it could be an Hardware issue, have you tried to restore it using a Mac or a Windows Computer?


Check here:


Get help with iOS update and restore errors

https://support.apple.com/en-us/HT204770#hardware


If you can't update or restore your iPhone, iPad, or iPod touch

https://support.apple.com/en-us/HT201263



1 reply

Restore error occurred (10)

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