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Level 1

4 points

i am trying to update and keeping getting error message unable to verify

verification failed when trying to update

iPhone XR, iOS 13

Posted on Nov 12, 2019 11:34 AM

Top-ranking reply

Level 10

208,512 points

Posted on Nov 12, 2019 11:41 AM

If you still can't update, do it connecting your device to a computer:--> Update your iPhone, iPad, or iPod touch – Apple Support

at section: Update your device using your computer

If you don't have a computer, borrow one from your friends, or ask for help at an Apple Store or AASP:--> Apple – Location Selector

Regards

Giulio

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