I received an email this morning saying I had bought a game from the App store . I did not order this and do NOT want it. How do I send a message to the app store please refund my money.

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I received an email this morning saying I had bought a game from the App store . I did not order this and do NOT want it. How do I send a message to the app store please refund my money.

I received this message in my email this morning and I did not order this game and don't want it but I do not now how to tell the app store.

App Store <app-maildeliveryjobanythingthanksyou1@squadshet.com>

To:noreply-custumernanoamink@live.com

Bcc:

Nov 11 at 8:51 AM

Dear Customer,

We have confirmed your order on your Apple lD account. Here`s the details of your order:

Date : November, 11 2019 PDT

Order ID : 35225714734

Document No : MQ3M1XQ3KF

What to do next:

1. Find the attached (DOCX)

2. Open and check again about your order.

3. If this is your order, you can disregards this E-mail.

Regards,

App Store

iPhone 6 Plus, 12

Posted on Nov 12, 2019 4:33 PM

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Answer 1

Top-ranking reply

stedman1

Community+ 2024

Level 10

261,280 points

Nov 12, 2019 4:35 PM in response to mflyman

Apple does not send such messages.
Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
Apple would not have such horrible spelling or grammar.
Apple would not send a message to “Undisclosed Recipients”.

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

The link below has information to help identify fraudulent emails.

https://support.apple.com/en-us/HT204759

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