billing
itunes keep deducting money from my bank without me purchasing anything ...i need help this is not the first time
iPhone 6, iOS 12
Question marked as
Top-ranking reply
Click on this link to read what to do "If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement" --> https://support.apple.com/HT201382 Note, if you are a Family Sharing organizer, purchases or subscriptions made by another family member may be charged to your card but will not appear under the your purchase history or subscriptions. Ask family members about those or check your receipts.
To "Request a refund for an App Store or iTunes Store purchase" read this link --> https://support.apple.com/HT204084
Report A Problem to "Sign In for help with iTunes purchases made in the last 90 days" or ask for a refund; click here --> http://reportaproblem.apple.com
For subscriptions, "The Report a Problem website shows most subscriptions, except those for Apple services and iCloud storage charges." [https://support.apple.com/HT201382]. You need to first cancel renewal on a subscription:
View, change, or cancel your subscriptions --> https://support.apple.com/HT202039
If you have unsatisfactory results with Report A Problem or you want to try to request a refund for a subscription, contact:
iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions --> https://support.apple.com/en-euro/itunes-contact
or
Worldwide iTunes support --> https://support.apple.com/country-selector/itunes