People can't hear me when I have my airpods in
When I answer a call, people are not able to hear me so they do not think anyone is on the line. They also have stopped working in the middle of a call.
User profile for user:
MoonJ.
User level:
Community Specialist
Hi NikkiMatt,
Thank you for using the Apple Support Communities! I understand you are having an audio issue with your AirPods. I'd like to help out.
First, let's make sure your companion iPhone is up to date with software. Please navigate to Settings > General > Software Update. If you see an update available, you may want to try updating iOS using the steps found here: Update your iPhone, iPad, or iPod touch - Apple Support. Test to see if the behavior remains.
If so, pair your AirPods with another device to see if the same behavior continues. Do you also have this audio issue while playing media through your AirPods?
If you've isolated the issue to your AirPods, let's have you try resetting them following these steps: Reset your AirPods - Apple Support.
Should you continue to experience this same audio issue, please reach out to Apple Support next: Contact - Official Apple Support.
Thanks for your post!
Take care.