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Level 1

4 points

How do I remove an account from device

How to remove an account from this device

iPhone 6s, iOS 13

Posted on Nov 15, 2019 9:04 AM

Top-ranking reply

Level 10

684,603 points

Posted on Nov 15, 2019 9:18 AM

Is this a used device? If so, you need to get the previous owner to remove it from their account.

If you know the Apple ID and password, user the article below as a guide of where to sign out or reset the device.

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