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When I turn on my iMac, it says it cannot connect to my wireless keyboard or mouse. I don't have either and it is connected to my USB keyboard and mouse

How can I clear this problem?


iMac 21.5", OS X 10.10

Posted on Nov 15, 2019 9:33 AM

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Question marked as Top-ranking reply

Posted on Nov 15, 2019 12:07 PM

Did you ever have or was there at sometime wireless appliances connected to computer? If yes, then more than likely they were connected by Bluetooth. Go to Bluetooth preferences and see if anything is listed in Devices. If any are then click on X on the right as you hover over the device name then remove on the prompt that ensues.

2 replies
Question marked as Top-ranking reply

Nov 15, 2019 12:07 PM in response to charlottescot

Did you ever have or was there at sometime wireless appliances connected to computer? If yes, then more than likely they were connected by Bluetooth. Go to Bluetooth preferences and see if anything is listed in Devices. If any are then click on X on the right as you hover over the device name then remove on the prompt that ensues.

When I turn on my iMac, it says it cannot connect to my wireless keyboard or mouse. I don't have either and it is connected to my USB keyboard and mouse

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