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I can’t download any apps

I can’t download any apps it just keeps saying there was a problem with the previous billing purchase but there’s nothing wrong with it then when I press continue it just takes me to this place

Posted on Nov 20, 2019 12:21 PM

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Question marked as Top-ranking reply

Posted on Nov 20, 2019 12:28 PM

Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

1 reply
Question marked as Top-ranking reply

Nov 20, 2019 12:28 PM in response to julissa167

Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

I can’t download any apps

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